Frequently Asked Questions

What areas of the country does BTR serve?

BTR proudly serves clients across the United States and Canada. We have a nationwide presence and can provide our services and support to businesses in various regions and locations.

 

What are BTR's response and installation times?

Our response and installation times may vary based on the specific project requirements and location. We are committed to providing prompt service, and our dedicated team will work with you to establish timelines that meet your needs. Please contact us for more detailed information regarding response and installation times for your project.

 

Will BTR recommend or purchase IT hardware products for me?

Absolutely! BTR offers comprehensive IT solutions, including hardware recommendations and procurement services. Our experts can assess your specific needs and provide guidance on selecting the right IT hardware products for your organization. We can also assist in purchasing and configuring the hardware to ensure a seamless integration into your IT environment.

 

Can BTR help us develop an IT security policy after installing the system?

Yes, BTR is committed to enhancing the security of your IT infrastructure. After installing your system, our experienced team can collaborate with you to develop a customized IT security policy tailored to your organization's requirements. We will work closely with you to establish best practices and implement security measures to safeguard your data and assets.

 

How does BTR manage vendors?

BTR maintains strong relationships with trusted vendors and partners in the technology industry. We carefully vet and select vendors based on their quality of products and services. Our vendor management process includes ongoing evaluation, negotiation, and collaboration to ensure that we can offer the best solutions to our clients. We handle vendor relationships efficiently to provide you with top-notch products and support.

​

What types of low voltage technology services does BTR offer?

BTR specializes in a wide range of low voltage technology services, including structured cabling, network design and installation, audiovisual solutions, security systems, and more. We provide comprehensive solutions to meet your specific technology needs.

 

What sets BTR apart from other low voltage tech companies and MSPs?

At BTR, our differentiating factors include our commitment to customer satisfaction, our extensive experience, and our dedication to staying at the forefront of technological advancements. We prioritize understanding your unique needs and delivering innovative, cost-effective solutions that exceed expectations.

 

I want to hire BTR. How do I get started?

Getting started with BTR is simple! You can initiate the process by reaching out to our team via phone or email. Our friendly representatives will schedule a consultation to discuss your specific needs and objectives. During this consultation, we will gather essential information about your project and provide you with a tailored solution and a detailed proposal. Once we have your approval, we will begin the implementation process and work closely with you to ensure a smooth and successful project delivery.